We respect your time and understand that life happens. However, as a courtesy to us and other clients, we request a minimum of 24 hours notice to cancel or change appointments. You may be charged a minimum fee of 50% for lack of notice.
Missed appointments or no shows will result in a charge of the full price of the service. If you are more than 10 minutes late, you may receive a shortened service. We will gladly reschedule your appointment but we will have to charge you for the missed service.
We completely understand that things can happen at the last minute and can assure you that we will be sympathetic in certain circumstances. Regrettably, we have had to put these measures in place because of the sheer volume of non-arrivals we have had.
*New clients or clients with an appointment time of more than one hour may be asked for a 50% deposit of the appointment value.